At AISTECHX International, we are dedicated to providing reliable shipping and delivery services while complying with all applicable regulations. Whether you're ordering educational materials, merchandise, or other products, we strive to make your experience seamless and transparent.
We offer standard shipping for all orders, both domestic and international. Shipping methods are selected based on your location and the nature of the product. We ensure that all shipments adhere to relevant local and international regulations, ensuring secure and compliant deliveries.
Delivery times vary based on several factors, such as your location, the nature of the product, and regulatory processes (e.g., customs clearance for international orders). After your order is processed, you will receive a confirmation email with an estimated delivery date. Standard delivery times:
⁕ Domestic (within India): 5-7 business days
⁕ International: 10-21 business days (depending on the country)
Please note that delays may occur due to external factors, such as customs processing or unforeseen logistical challenges.
Stay informed about the status of your shipment by using our Order Tracking page. Simply enter your order number and email address to get real-time updates on your delivery. We believe in complete transparency and aim to keep you updated throughout the shipping process.
Shipping costs are calculated based on:
⁕ Your location
⁕ The weight and dimensions of the order
During checkout, you will see the shipping fees clearly listed before finalizing your purchase. This allows you to understand and confirm all associated costs upfront. Our pricing is transparent and competitive.
We proudly offer international shipping to select countries. Our shipping practices comply with Indian export and import regulations, as well as the customs policies of the destination countries. Currently, we ship to a growing list of countries. Shipping fees and delivery times vary based on your country of residence and the nature of the product. Any customs duties or taxes imposed by the destination country are the responsibility of the customer.
For international orders, customs fees, import duties, and taxes may apply upon arrival in your country. These charges are determined by local customs authorities and are the responsibility of the customer. AISTECHX International cannot predict the exact amount of these fees but will provide any necessary documentation to assist with customs clearance.
For digital courses, subscriptions, and services, no physical shipping applies. Once you complete your purchase, you will receive access to the digital product via email or through your AISTECHX dashboard.
For any shipping-related questions or issues, such as:
⁕ Order tracking
⁕ Customs delays
⁕ Shipping costs or inquiries
Our Customer Support team is available to assist you. Reach out via email at [email protected] or raise a support ticket through our Help Center. We aim to provide prompt responses and resolutions.
If you are located in a remote or hard-to-reach area, shipping may take longer. We do our best to serve all locations, but additional shipping fees may apply. You will be notified of any such fees during the checkout process.
In case of order cancellation or returns, shipping fees are non-refundable unless there is a proven error on our part (e.g., wrong or damaged items sent). Please refer to our Refund and Cancellation Policy for more details.
Thank you for choosing AISTECHX International. Our commitment to efficient and transparent shipping ensures that your products and services arrive safely and on time, wherever you are in the world.
For further assistance, please contact our Customer Support at [email protected] or via our Help Center.